Terms & Conditions

ONLINE SALE

Online sale is regulated by the current legislation concerning “distance contracts”. The following are the specific terms and conditions that apply to online purchase and shipping. The access to the Lazarus website and the sending of a purchase order imply the acceptance of the conditions indicated hereunder.  



PAYMENT

For payments only one credit or debit card will be accepted, or it is possible to use PayPal for booking in the following cases:

(a) in the absence of preliminary agreements

(b) when it is not possible to obtain authorization to receive the client’s payment

(c) in the presence of errors in pricing or in the description of the product

(d) if the client does not meet the eligibility requirements outlined in the Terms & Conditions. 

 

 

DELIVERY

Delivery takes place in 5 to 7 business days, from Monday to Friday with express courier, from 9:00 am to 6:30 pm. Before delivery, the client is contacted at the phone number or e-mail address that was provided to the staff: in case of unavailability or absence of the client for the acceptance of the delivery, products are returned at the customers expense. Once the delivery is carried out, Lazarus is not responsible for the possible deterioration of theft of products. At the time of acceptance of the order, the customer can inspect the products and, in case of any flaws, can provide a specific communication by phone or e-mail. In the absence of communication within 3 hours of delivery, Lazarus reserves the right to not reimburse or replace the products.

 

 

CONFIRMATION

The confirmation of the payment received as well as the start date will be sent to the client in written form.

 

RIGHT OF WITHDRAWAL

The Right of Withdrawal defined by Legislative Decree no. 206/2005 (Consumer Code) applies only to the private purchaser, therefore identifiable as Consumer. The right of withdrawal is not foreseen in case of sale to companies (B2B).

 

 

PRICES

All prices shown on web pages are inclusive of VAT (if applicable) and are to be intended per person and per individual agreement. Prices are subject to change according to the variation of food commodity and fuel prices as well as fluctuations in exchange rates. For these reasons, prices are periodically updated while still remaining as constant as possible.

Lazarus reserves the right to launch promotions at any time. The introduction of special promotions on the purchase of certain products does not change the conditions for bookings prior to that same promotion.



TRANSPORT

During transport, drivers and delivery partners are not permitted to leave the shipment unsupervised.

Cases of force majeure such as adverse weather conditions, breach of the Supplier, strike, breaking of the vehicle or traffic congestion can prevent the delivery or cause a delay: Lazarus cannot be held responsible for any discomforts or resulting losses; the purchase amount will not be charged for products not delivered, in accordance with the terms and conditions of sale. In other cases, Lazarus’ responsibility for inadequate delivery is limited to the purchase price.



UNAUTHORIZED USE OF CREDIT CARDS

Lazarus undertakes to take all necessary measures to ensure the protection of the information relating to customer bookings and the use of credit cards during the purchase. However, it is not responsible for unauthorized use by third parties of the information transmitted to us in order phase.



COPYRIGHT

Images, texts, structure and graphic design of this website are protected by Lazarus copyright. You can copy parts of this website for personal and non-commercial use. Any other use is prohibited without prior written permission from Lazarus.

 

 

OTHER CONDITIONS 

Lazarus undertakes to curate the content of this website; however, it cannot guarantee continuous and reliable access and it is unable to guarantee that the information contained therein are always up-to-date and error-free. Lazarus declines all responsibility - to the extent permitted by law - as to the accuracy of the information provided on its site and will not be held responsible in any way for losses or damage resulting from problems of access.